Dr. Anderson is currently an adjunct professor of healthcare policy and management in the Department of Public Affairs at the Pennsylvania State University, an affiliated instructor of healthcare economics at Lancaster General Hospital School of Nursing, and an adjunct instructor in the School of Management Studies, Division of Health Care Management at Eastern University. Dr. Anderson's education, background, and experience provide a unique perspective on current healthcare topics.

Dr. Barry Asmus has been named by USA Today as one of the five most requested speakers in the United States. As a Senior Economist for the prestigious National Center for Policy Analysis (NCPA), Dr. Asmus does more than just speak on policies, he is actively involved with their implementation. With over 25 years experience on the speaking platform, and recognized for his views on making the U.S. a world-class competitor, Dr. Asmus speaks, writes, and consults on political and business issues facing America.

What does it take to become #1?

Fearless innovation! There are very few women innovation speakers, and even fewer who have actually innovated. Julie Austin is both.

Julie is an award-winning author, inventor, futurist, and innovation keynote speaker. She is an internationally known thought leader on the topic of innovation. She has been a keynote speaker for clients such as Procter & Gamble, Novartis Pharmaceuticals, Northrop Grumman, and Cognizant Technology Solutions.
Julie will teach you how to generate ideas on a consistent basis, ideas to cut costs, improve sales, create new products, services, business models, ad campaigns, marketing & PR angles, and unique promotions.

Energizing - Inspiring - Empowering

Simon T. Bailey is a Breakthrough Strategist who has worked with more than 1,700 organizations in 46 countries, and whose life's purpose is to teach 1 billion+ people how to be fearless and create their futures.

He equips companies with the tools necessary to effect cultural transformation resulting in higher employee engagement and platinum customer service experiences. He challenges individuals to dig deep to find and release their inner brilliance and become Chief Breakthrough Officers - personally and professionally.

Whether presenting a keynote to thousands or a skill-building workshop for twelve, her presentations are thought provoking and inspirational, yet extremely pragmatic. A nationally recognized thought leader on patient experience and service excellence, Kristin is an engaging and motivational healthcare speaker and trainer. She delivers content-rich presentations, seminars, and workshops that inspire and educate nursing, other front-line staff, and leadership development institute (LDI) audiences alike. All presentations are customized for your organization and can be modified to fit your needs as a one-hour program, half-day, or full-day session.

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Kathleen was voted one of the "Top 20 Leaders in Healthcare" by Health Leaders Media after her groundbreaking work in transforming the physician-nurse culture. An expert in hospital culture and conflict & confrontation, Kathleen motivates her audiences with practical tools to form the barrier-less relationships which are the most critical foundation of successful healthcare organizations.

She speaks to hospital leadership and staff, hospitals boards, nursing leadership, and the military about safety, communication, cultural change and leadership. From the bedside to the boardroom Kathleen applies research to practice with humor and an ethical call to excellence.

Jeff is an internationally recognized health futurist and medical economist.

As an independent industry thought leader, he forecasts the evolution of healthcare and develops practical approaches to improving the medical sector of the American economy. He is widely known for his specific proposals to create an efficient and effective healthcare delivery system through multi-stakeholder partnerships and other initiatives focused in the private sector.

Evan M. Benjamin, MD, MS, FACP is Chief Medical Officer at Ariadne Labs (Harvard School of Public Health) and Associate professor of Medicine at Harvard Medical School.

Focusing on improving healthcare delivery, Dr. Benjamin ensures Ariadne's findings are supported by rigorous evidence and result in clinically meaningful change.

Bruce is President of Berger Consulting, LLC and Emeritus Professor at Auburn University. He has developed comMIt (Comprehensive Motivational Interviewing Training for health care providers) and AU MITI (Auburn University Motivational Interviewing Training Institute). He has taught Motivational Interviewing in healthcare and methods for improving treatment adherence for over 30 years.

Customer Service ♦ Patient Experience
Teamwork

When Chris worked for Disney, Fortune 500 Companies requested him to train & motivate their top leaders. Chris continues teaching and training leaders using the Disney Approach to Quality Service.

Chris's presentations also include the philosophy from the book If Disney Ran Your Hospital by Fred Lee. He presented the book and its principles for a 2-day program to the National Health Service in London, England. Chris will customize his presentation to make sure it applies directly to what you are trying to achieve and will make sure your takeaway is exactly what you are looking for.

For the past 25 years, Dr. Burns has analyzed physician-hospital integration. Over half of that he spent studying the healthcare supply chain. He is the author of numerous papers and books on healthcare supply chain management to healthcare innovation. He is currently an endowed professor of Health Care Management and professor of Management at the Wharton School at the University of Pennsylvania.

**For  Dr. Burns's portion of the video, please jump to 3:15**

Dr. Jon Burroughs is one of the most dynamic and prolific healthcare speakers in the country. He has given over 1,600 presentations in all fifty states and many nations. He has unusual breadth in the healthcare industry and speaks to organizations large and small on over 250 healthcare related topics regarding the transformational changes that the healthcare industry will need to go through to successfully navigate the 21st century.
He has developed over nine national healthcare programs and is in constant demand as a keynote speaker throughout the country by providing solution-specific programs that have a real impact. He is the author or co-author/editor of six healthcare management books, one of which was awarded the 2016 James A. Hamilton Award for outstanding healthcare management book of the year.

John Byrnes, MD is the author of The Quality Playbook and founder of Quality BootCamp® and HRO Academy™. As past CMO of 5 health systems in the US, he's widely recognized as one of the nation's leading experts on quality, safety, and physician engagement. Dr. Byrnes' presentations and workshops are dynamic and immensely practical—always motivating his audience to create a culture of excellence that delivers world-class clinical outcomes.

Anthony Cirillo, FACHE, is an aging and caregiving expert. He not only helps organizations market to boomers and seniors but also helps them address the important issue of family caregivers in the workforce helped start the patient experience movement with his article, The Chief Experience Officer, an impetus behind the Cleveland Clinic's creation of the position. Anthony is an expert on aging populations and helps organizations market to boomers and seniors as well as guides them to become and then lead dementia friendly initiatives in their communities. An international speaker, he helps healthcare organizations change the experience and tell their story, reaching nearly 10 million people through his large suite of caregiving solutions.

Sandy Coletta describes herself as a woman first, a mother second and a healthcare executive third. Rising through the ranks, she took the reins as CEO at a community teaching hospital recovering from a financial crisis yet still suffering from a quality and image crisis. Within four years, Sandy led the hospital to national recognition for patient safety, achieved dramatic operational improvement through the use of human factor design principles, and created a culture of accountability for both employees and medical staff. Now retired, Sandy

Bryan Dodge has been transforming the business and healthcare environment as well as the lives of those within it for over 25 years. Whether Bryan is keynoting at a conference, convention, a corporate event, or conducting a business workshop, Bryan electrifies audiences with humor, knowledge, and real life examples that remind us of what and why it is we do what we choose to do in life.

Bryan Dodge is one of the nation’s leading educators. Dedicated to empowering people to be their best, Bryan is an expert on the topics of upward career growth, awakening potential, building loyal and committed teams, and balancing work and family.

Dr. Drummond is a Mayo trained family practice physician and executive coach, trainer, author, and consultant on the prevention of physician burnout. He has trained over 30,000 physicians for 167 organizations in four continents to date. He is author of STOP PHYSICIAN BURNOUT: What to Do When Working Harder Isn't Working - Now with over 40,000 copies in print!

Tray Dunaway, MD's connection to the "business of medicine" started when he was three years old and his mother read him the Golden Book classic, "Nurse Nancy." He, however, identified with the doctor, but thought the band-aids that came "free" with the book were too cool. When he later discovered drug sales reps provided free penlights, he was hooked.

Carson F. Dye, FACHE, President & CEO of Exceptional Leadership, LLC, is a seasoned leadership consultant with 40-plus years of leadership and management experience. For the past 20 years, he has conducted over 600 leadership searches for a variety of healthcare organizations. These have included CEO, COO, CFO, and physician executive roles in health systems, academic medical centers, universities, and free standing hospitals.

As a Master Facilitator in Healthcare Leadership, Diane is highly engaging and has a passion to serve leaders, helping them to gain strategic insight and translate it into practical application for greater effectiveness. Diane works collaboratively with healthcare clients such as Cincinnati Children's Hospital Medical Center and Anthem Blue Cross and Blue Shield to set and achieve goals that involve cultivating the strengths of key talent and realizing potential for success at organization, team, and individual levels.

Dr. Fitch is a surgeon and executive coach who delivers dynamic, enthusiastic teaching and training on Beating Burnout, Work-Life Balance, Finding Resilience, and Physician Connection and Leadership. She is the author of the international best-seller REMEDY FOR BURNOUT: 7 Prescriptions Doctors Use to Find Meaning in Medicine.

Sheila N. Glazov is an award-winning author, internationally known personality expert, professional speaker, and passionate educator. Sheila's Brain Color programs and books will help decrease the conflict and increase the harmony, collaboration, and communication in your Organization. The differences in Brain Color personalities and how they shade perceptions impacts the way you communicate and interact with patients, colleagues, and diverse individuals in the healthcare workplace. Discovering and understanding your individual strengths while adapting to others' idiosyncrasies will no longer be an overwhelming task.

In Dr. Kevin Groves' book, Winning Strategies, his approach to succession planning encompasses not just the CEO, but the entire leadership pipeline. Winning Strategies is the culmination of his work with healthcare organizations over the past 10 years to identify evidence-based succession management and talent development practices.

Dr. Groves' presentations engage and present clear and compelling evidence that talent management & succession planning capabilities are vital investments. Four case studies—Sutter Health, Kaiser Permanente, HCA, and the Cleveland Clinic—illustrate why healthcare organizations must implement Groves' Talent Management Capabilities for leadership development and continuity.

Mark Hagland is a nationally respected independent healthcare journalist. He has won numerous awards for his journalism. He writes about a wide range of topics and issues, from quality improvement and patient safety to managed care and health market trends, strategic planning, disease management, information technology, health information management, and policy and regulatory issues.

Vicki Hess, RN, is your go-to resource for positively impacting employee engagement in healthcare. Her unique views on employee engagement are evidence-based, relatable, and real world. Organizations that implement Vicki's ideas experience increased productivity, safety, quality, retention, patient satisfaction, creativity, and more.

Joyce teaches you how to take care of yourself while you take care of others. Words and thoughts impact emotions and healing. Learn how to deliberately reset emotions to the positive for yourself and those around you to deliver hope, comfort, compassion and positive feelings. Discover the secret to a more positive environment and happier teams and a more joyful you. The tools she presents enhance culture, well-being and rapport.

Kent was born in Iowa City , Iowa and other than a few early years of his life spent in Chicago , has resided in Iowa City and Cedar Rapids , Iowa . He attended the University of Iowa like his father and 4 siblings, eventually earning a Masters degree in Counseling and Human Development.

Dr. Jessee is one of the nation's leading experts on physician services management and hospital-physician integration. In particular, he is skilled in the development and implementation of strategies for creating aligned economic interests among physicians, hospitals, and payers. He is also widely recognized as an expert on health policy issues, and the role of governance in quality improvement and patient safety. Dr. Jessee's vast experience includes president of the Medical Group Management Association (MGMA) for over 12 years and VP of Quality & Managed Care at AMA.

Mark Jones is a highly demanded speaker and acclaimed author—working with dozens of Fortune 500 companies, large governmental agencies and numerous international corporations. Mark’s dynamic and engaging style has earned him a reputation as an inspirational world-class expert – driving audiences to action.

As an international speaker and facilitator, Dr. Kaplan presents to and coaches hospital and physician leaders, medical groups, emergency departments, and individual physicians. His approach is tactical and directed toward improved outcomes, and he emphasizes the importance of teamwork.

Dr. Kaplan is a Past President of the American College of Emergency Physicians and national faculty for ACEP. He is Medical Director of Care Transformation for LCMC Health in New Orleans, LA. He is a past Medical Director of Studer Group and past Director of Service and Operational Excellence for CEP America. Dr. Kaplan continues to practice clinically because he loves the clinical practice of medicine, and caring for patients helps him remain close to the patients, the hospital staff, and the physicians current experience.

Nathan Kaufman has over 40 years of experience and is a nationally renowned expert in the areas of peak performing hospitals and physician groups, hospital strategy, physician compensation, integrated delivery systems, managed care, joint ventures and dispute resolution and has been called upon as an expert witness in healthcare arbitration cases. He is Managing Director and founder of Kaufman Strategic Advisors, LLC, an established San Diego-based consulting company.

Paul H. Keckley is Managing Editor of The Keckley Report, a healthcare researcher and widely known industry expert.
In addition to The Keckley Report, he authors a monthly column for Health and Hospital Networks and has published three books and 250 articles. During the period preceding the passage of the Affordable Care Act, he facilitated sessions between White House Office of Health Reform sessions and major health industry trade groups as private sector input was sought in the legislation.

John Kenagy, MD: The Man Who Would Save Healthcare - Forbes.

As a visiting Scholar at Harvard Business School, Dr. Kenagy discovered the common thread between developing differentiation and competitive advantage for enduring success in some of today's top innovative companies. After studying Apple, Intel, Toyota, and Amazon, Dr. Kenagy noted their unique ability to sense, respond, adapt, and to innovate internally. They didn't just copy best practices, they made NEW best practices.
He has brought Discover/Develop/Deliver to healthcare as Adaptive Design®.

Eric Kidwell has seen both sides of healthcare. From the corporate suite, to facing a life-threatening diagnosis and back again, his experiences give him a unique perspective on the Patient Experience. Eric's ability to translate the business of healthcare to the human side with humor, experience and real-world examples makes him a sought after choice for conferences and events across the country.

Give your event an energy boost with the Power of 2! Avoid the "Power-Point Death March", engage Darryl Ross & Eric Kidwell for your next event and you'll deliver your audience something that will inform and energize them. With two world-class speakers, content is created through real world experience and customized to your audience. The Power of 2 allows for a change of energy and a change of voice that not only makes the presentation more entertaining, but it also enhances learning.

As a co-creator, author, and editor of the Relationship-Based Care series of books and seminars, as well as numerous other award-winning books, Ms. Koloroutis works with health care organizations to create the best possible experience for patients, families, and all who work in healthcare.

Mary is CEO of Creative Health Care Management and partners with healthcare organizations to improve quality, safety, patient experience, staff and physician satisfaction, and financial performance by improving relationships.

Dr. Kumar is Founder of Quantros, Inc., a leader in web-based healthcare data management and decision support solutions to further patient safety and quality. Today, more than 2,200 healthcare facilities in the USA use Quantros applications to drive improvements in quality of care delivered, patient safety initiatives and compliance programs.

Dr. Laird is a practicing physician and the Executive Medical Director of the AdventHealth Senior Health Program in Orlando. She has more than 20 years of experience in patient care with an emphasis in senior healthcare.
Fred Lee recognized Dr. Laird's true compassion and empathy towards patients and chose her to help him finish his last book: Beyond Disney - Heartwiring Healthcare Excellence, Restoring the Art of Compassion & Empathy, due out in late 2019.

Fred Lee was the author of: If Disney Ran Your Hospital, the #1 best selling Healthcare Leadership book with over 500,000 copies sold, in 5 languages.

Robert Laszewski is president of Health Policy and Strategy Associates, Inc. (HPSA), a policy and marketplace consulting firm specializing in assisting its clients through the significant health policy and market change afoot. Before forming HPSA in 1992, Mr. Laszewski was Executive Vice President and Chief Operating Officer, Group Markets, for the Liberty Mutual Insurance Group.

Dr. Lawrence was the CEO and Chairman of Kaiser Foundation Health Plan & Hospitals for 10 years. His vast experience in leading a hospital system as well as being a board member of several notable institutions enables him to engage and assist select healthcare systems that pursue advanced integration strategies

IN MEMORIAM:

Author, Lecturer, and Guiding Light
08/08/1939 - 03/26/2017

It is with great sadness that we announce the passing of Fred Lee who will occupy a permanent place in American Healthcare's Pantheon of Patient Loyalty, Patient Experience, and Compassion by caregivers. Fred, the best-selling author of IF DISNEY RAN YOUR HOSPITAL: 9 1/2 Things You Would Do Differently, passed away on Sunday evening, March 26, 2017 of complications from neuro-surgery due to glioblastoma.

His colleagues continue his message through Compassion & Empathy in Healthcare.

Leebov is founder and Partner of Language of Caring, the company culminating from her accomplishments with Wendy Leebov and Associates and the Leebov Golde Group. Before making her mark as champion of the international patient experience movement, Wendy was Vice President and change coach for the Albert Einstein Healthcare Network in Philadelphia where she worked for 20 years.

Kristen excels at guiding individuals and organizations toward authentic, positive leadership. She makes sense of complexity science and caring science and applies them to real world priorities such as quality, safety, and the patient experience. Kristen is an energetic and effective collaborator committed to developing agile, caring, and insightful leaders and teams. She is a qualitative researcher with interests in circle practice, authentic presence, Relationship-Based Care, reflective practice, and caring-healing processes.

As a registered health care lobbyist for three decades, Scott brings us a real, "from the trenches" perspective on healthcare politics, legislation and the federal budget. He provides insights into the twists and turns of "the sausage making" that occurs in Washington, D.C., and helps us make sense of—at times the comic or Machiavellian aspects of public policy formulation in the nation's capital.

Joseph A. Michelli, PhD, is an internationally sought-after speaker, author, and organizational consultant who transfers his knowledge of exceptional business practices in ways that develop joyful and productive workplaces with a focus on the total customer experience. His insights encourage leaders and frontline workers to grow and invest passionately in all aspects of their lives.

Dr. Will Miller has earned the reputation as an extraordinary keynote speaker. He is a recognized expert in the area of stress & coping, interpersonal relationships, organizational health, and workplace culture. A therapist and teacher at Purdue University, he lectures at the schools of Organizational Leadership, Management, and Mass Communication on the social environment of the workplace and the impact on productivity. Add his experience as a stand-up comedian in New York for 19 years, and you know your audience will be entertained and connected the entire time.

Advances in healthcare rely on enthusiastic and dramatic staff improvements in the quest of Patient Safety, Care Coordination, and seismic improvement in the Patient/Caregiver Experience. A member of the healthcare community for over two decades, John Nance was one of the founding board members of the National Patient Safety Foundation. John is author of the healthcare best-seller Why Hospitals Should Fly, an ACHE Book of the Year.

David Nash was the Founding Dean and the Dr. Raymond C. and Doris N. Grandon Professor of Health Policy at the Jefferson School of Population Health (JSPH) of Thomas Jefferson University in Philadelphia, Pennsylvania. His 10 year tenure as Dean completes nearly 30 years on the University faculty. JSPH provides innovative educational programming designed to develop healthcare leaders for the future. Its offerings include Masters Programs in Public Health, Healthcare Quality and Safety, Health Policy, Chronic Care Management and Applied Health Economics.

At GE for almost 20 years, Oster lead teams to design new parts for aircraft engines which ingrained in her what it takes to build a safe product and the importance of meeting customer requirements. Now, Oster applies that knowledge to build high-performing healthcare teams and improve the Patient Experience and navigate families through healthcare crises. Oster shares best practices that can be implemented in healthcare to introduce participants to innovative tactics for rapidly implementing strategies for patient-centric culture change.

Betty Parker is a professional speaker, author, and trainer. She provides engaging presentations and training to corporations and individuals who have a desire to grow professionally and personally. At University of South Carolina College of Nursing, she is part of the faculty of a leadership program where she has trained fellows on self-awareness in leadership.

When you look at your payer mix and revenue charts, do you see much—if not most—of it flowing directly from Washington?

Ilisa Halpern Paul, President of the District Policy Group, a bipartisan health care lobbying and public policy consulting group housed within Drinker Biddle & Reath LLP, is known for her engaging and insightful “Beltway Crystal Ball” presentations. Ilisa regularly presents to healthcare audiences of all types and sizes – senior hospital leaders, boards of directors, and healthcare professional associations.

Jerry F. Pogue has over 40 years experience in the healthcare field in executive leadership positions. CEO of Hospitals in Oregon and Washington throughout his career, as well as Regional Vice President for multiple health systems.

Jake Poore has a passion for and expertise in, what it takes to create and maintain a world-class service organization. President & Chief Experience Officer of Integrated Loyalty Systems, Jake has consulted with over 100 top organizations on the subject and has been nationally recognized for his expertise and delivery skills.

Dr. Reinertsen brings his skills and experience to the Institute for Health Care Improvement (IHI) in Boston, where he is a Senior Fellow, heading IHI's leadership development sector, and to hospitals and health care systems throughout the United States and Europe. He was a subcommittee member of the Institute of Medicine's work that produced the landmark publications "To Err Is Human" and "Crossing the Quality Chasm," and as an author of papers in major medical journals.

With over 35 years of healthcare management experience, Philip Ronning focuses on accountable care, specialty programs, strategy, organization, integration, culture and more. Ronning has worked with urban to rural markets across the board and a client list of over 300. The American Hospital Association has published eight of his books.

True motivational trainers with a call to action are hard to come by, and Darryl is one of the elite few. After graduating from James Madison University and as a former TV news journalist, Darryl's skills have been honed over 20 years, and he is now a highly sought-after patient experience speaker and trainer. His use of humor, energy, and enthusiasm makes him a favorite for keynotes, workshops, and conferences across the country.

John Rossman is a Managing Director with Alvarez & Marsal in Seattle, specializing in technology strategy, multi-channel operations scaling and platform enablement in multiple industries including retail, service and public sector. With more than 28 years of technology strategy, design, implementation and operating experience, Mr. Rossman has led several complex businesses and programs resulting in innovative business models. He has worked with clients across a broad range of industries including retail, insurance, education, forest products, industrial products and transportation.

Mark Scott is a nationally known healthcare visionary and a highly-rated speaker for hospitals, health systems and healthcare associations nationwide. As former CEO of Mid-Columbia Medical Center in The Dalles, Oregon, Mark implemented a first-of-its-kind culture change to the hospital bringing it national accolades, recognition and awards.

Michelle Segar, PhD, MPH, MS is a best-selling author and sustainable behavior change scientist where for decades, she has been a recognized pioneer and leading authority. Because of her comprehensive and artisanal approach to creating sustainable behavior change related to healthy lifestyles and well-being, global organizations bring her in to to accelerate and sustain outcomes. She directs the University of Michigan's Sport, Health, and Activity Research and Policy Center.

Diane Sieg gives you and your group practical and life-saving resilience skills that help you thrive in your work and life!  As a former emergency room nurse of 23 years, and today a speaker, author, coach, and yoga teacher, Diane delivers a personal, high energy interaction with heartfelt stories and tangible skills. She sets a positive tone for opening your event or closing it with a bang, sending your attendees home with a clear, strong message about the importance of embracing resilience skills such as engagement, compassion, and mindfulness.

Dr. Ajit Singh spent nearly twenty years at Siemens Healthcare in various CEO roles based in the US and Germany. Between 1988 and 1995, he concurrently served on the faculty at Princeton University. He is a consulting professor in the School of Medicine at Stanford University and currently managing director and general partner at Artiman Ventures, based in Palo Alto, CA, where he focuses on building startups in Clinical Diagnostics, Digital Health, Artificial Intelligence in Healthcare, etc. He also serves on the Board of Trustees of American Association for Cancer Research (AACR) Foundation.

Hailed as The Master of Innovation by Fortune magazine, and World’s Leading Business Strategist, award-winning strategic consultant, trends expert, and professional speaker Scott Steinberg is a bestselling expert on leadership, change + innovation. One of America's top futurists (per the BBC); the author of Make Change Work For You and Millennial Marketing; and among today's top business strategy + leadership training providers, the Fortune 500 calls him a "defining figure in business + technology" and "top trendsetter to follow."

Joe Tye is the leading authority on values-based and leadership skills and strategies, and on building a culture of ownership on a foundation of values in organizations. A powerful and effective speaker on the topics of values, leadership, building a culture of ownership and personal motivation. He is a passionate and dynamic presenter who shares real-world strategies for personal, professional and leadership success.

With more than 35 years of health care consulting experience, Mr. Valentine has considerable expertise in the areas of strategic planning, business transactions, mergers, hospital-physician relationships, and financial analysis. Mr. Valentine was the issue editor and an early pioneer on hospital turnarounds (topics in Healthcare Financing: Financially Troubled Hospitals). Mr. Valentine authors the annual "Top 10 Trends in Healthcare" for Trustee. He is a nationally recognized author and speaker on healthcare issues, industry trends and its future outlook.

Viveka is known internationally as the "LinkedIn Expert" and speaks to entrepreneurs, business owners, corporations, and associations on the benefits of marketing with social media, and in particular LinkedIn.
She is the author of "LinkedIn Marketing: An Hour a Day" (John Wiley & Sons, 2012) and has been listed on two of Forbes Most Influential People lists. She is the host of the biggest LinkedIn chat on Twitter: #LinkedInChat (Recently quoted by Mashable as one of the top 10 business chats) and co-moderator of LinkedStrategies, the largest LinkedIn strategy group on LinkedIn. She is constantly learning, sharing and transferring social media skills and strategies.

Dan refuses to accept business as usual - making him an unconventional, yet highly effective, strategist to some of the world's largest companies. Dan and his team help companies all over the world arrive at business-changing breakthrough ideas by moving past outdated conventional wisdom, social peer pressure, and the selfish behaviors that stop them from being high performers.

Bernice J. Washington is a veteran trustee having served on Texas Health Resources Boards for more than 20 years. In addition to Texas Health Resources, she has served on 18 other Boards of Directors and has held major leadership roles in six (6) multi-million dollar fundraising campaigns.

Jeffrey Weisz, MD is a Managing Principal and Consulting Physician at Sullivan, Cotter and Associates, Inc. With over 37 years of combined experience as both a practicing Hematologist-Oncologist and an Executive Medical Director, Dr. Weisz is an accomplished physician leader and a passionate advocate of patient-centered care. His commitment to improving affordable health care through clinical quality, service-oriented and accessible care has earned many of the nation's highest awards for exceptional health outcomes.

Dr. Welch has been a practicing emergency physician for over 26 years and a healthcare quality improvement consultant for over 15 years. She speaks to hospitals and organizations across the country on Quality, Safety, Efficiency and the Patient Experience of Care. She is an expert in Engaging and Aligning Physicians in a Quality Agenda.

Through his speeches, workshops and consults, Dr. Brian Wong helps healthcare organizations build Patient-Accountable Cultures based on the point of view that patients expect us to work as teams, teams require coaches, and every leader's primary role is to coach their team. His interactive sessions engage participants with some of the same hands-on tools and techniques shared in his book, Heroes Need Not Apply.