Jay Kaplan, MD, FACEP

Recent Topics:

• Do You Want to be Fully Staffed?  What Physicians Can do for Nurse Recruitment and Retention
• Regaining Joy in Health Care – It is not just about doing more meditation

This speaker's topics include:

• Service and Operational Excellence
• Physician/Medical Staff Engagement & Alignment
• Preventing Burnout in Healthcare Providers
• Time Management
• Strategies to Inspire Change & Avoid Madness
• Leadership & Management
• Patient/Employee Satisfaction
• Clinical Quality & Service – The Connection
• Building Relationships between Physicians & Others

Dr. Kaplan - Recent Presentation Examples

A graduate of Harvard College and Harvard Medical School, Dr. Kaplan was named ACEP’s Outstanding Speaker of the Year in 2003, and in 2007 Studer Group honored him with their Physician Fire Starter Award. Other honors include the Grace Humanitarian Award of the Thomas Jefferson University Hospital Department of Emergency Medicine (2011) and the University of Maryland Department of Emergency Medicine Outstanding Leadership in Emergency Medicine award (2014). Most recently, Dr. Kaplan was awarded the John G. Wiegenstein Leadership Award by the American College of Emergency Physicians (ACEP), the highest honor presented by the ACEP (November 2021).

From January 2018 to May 2022 Dr. Kaplan was Medical Director of Care Transformation and Director of the Be Well Center for LCMC Health in New Orleans, LA, and he remains Clinical Associate Professor of Medicine, LSU Health Sciences Center, New Orleans.

Dr. Kaplan is a past President of the American College of Emergency Physicians and current national faculty for ACEP, as well as a member of the National Academy of Medicine Action Collaborative on Healthcare Worker Well-Being and Resilience.  Dr. Kaplan is past Medical Director of Studer Group and in 2021 he was named the American College of Emergency Physicians’ John G. Wiegenstein Leadership award winner, ACEP’s highest award.  As an international speaker and facilitator, Dr. Kaplan has presented to and coached hospital and physician leaders, medical groups, emergency departments, and individual physicians in all states in the US and 4 Canadian provinces.  His approach remains tactical and directed toward improved outcomes for both patients and clinicians, emphasizing the importance of teamwork.

He continues to practice clinically because he loves the clinical practice of medicine, and caring for patients helps him remain close to the patients’, the hospital staff’s, and the physicians’ current experience.

Very Motivating! Presented actual tools that can be used.
Marquette General Hospital

Engaging & Outstanding. Was helpful that tools were given to improve the process.
Best conference I've ever been to!
Aurora Healthcare Summit

By far our favorite speaker!

The relevance of the material, the engaging and challenging presentation style, and the simple yet very valuable takeaways to use on the job were favorites.

Dr. Kaplan's perspective as a physician were appreciated.
Saint Peter's Healthcare System