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Diane’s Topics (Virtual & In-Person):
Leading with Resilience in Challenging Times
With record-high rates of burnout, turnover, and disengagement in healthcare, these challenging times require resiliency more than ever --and it starts with leadership. Learning to incorporate and model key resilience practices such as compassion, engagement, and self-leadership, the resilient leader becomes the key to a culture shift that results in less burnout, greater retention, and restoration of the joy, meaning, and purpose in work. This kind of re-engagement transforms people into better caregivers and better colleagues, which directly translates to improved patient quality surveys and an improved bottom line. The critical resilience skills taught can be immediately applied and taken back to staff to help create and sustain a resilient culture at the unit, department, and organizational level.
Chaos to CALM with Resilience!
Chaos in healthcare today impacts all healthcare workers. While we can’t do anything about the current healthcare crisis, there are teachable skills that can keep you focused, productive, and resilient by being calmer in the face of chaos. Without resilience, people become overwhelmed, make more mistakes, take longer to do things, and become physically and emotionally exhausted --all expensive in human and financial costs. Chaos to Calm teaches specific, practical skills such as mindfulness, compassion, and self-leadership to handle chaos so that even in the middle of the storm we can remain engaged and resilient.
Self-Leadership in a Pandemic (and Every Other Crisis)
The current crisis in healthcare exposes all of our vulnerabilities, requiring us to slow down, evaluate, and improve our systems professionally and personally. Powerful, effective leadership is needed today more than ever, and the most effective leaders know how to lead themselves first. By practicing self-leadership, they empower their colleagues, teams, and organizations which is critical during times of crisis. Self-leadership is a unique set of skills and behaviors that include trust, transparency, compassion, connection, and vulnerability. Regardless of your title or experience, role modeling self-leadership has ripple effects felt throughout the organization, building teamwork, engagement in vision and mission, and a reconnection to ourselves and our noble profession.
Building Resilience with Compassion
There is a “compassion crisis” in healthcare today with a great paradox. While healthcare is inherently compassionate, the very connection we need to make to be effective caregivers can cause stress and burnout, undermining our ability to be compassionate. The solution to this paradox lies in understanding the critical differences between compassion, empathy, and sympathy. Understanding those differences improves patient outcomes, engages the caregiver, and drives hospital revenues. The critical skill required to build resilience with compassion is the often-overlooked element of self-compassion. Self-compassion has been shown to protect caregivers from compassion fatigue and increase their satisfaction in their caregiving roles. Compassion and self-compassion are teachable skills that produce a remarkable difference in engagement, morale --the antidote to burnout.
Physician Burnout: What You Can Do NOW
According to the American Foundation for Suicide Prevention, we lose 300-400 physicians by suicide each year. Physicians struggle to maintain the value and joy that brought them to medicine, resulting in record-high burnout. Today, doctors are called upon to be both technical and clinical superheroes, while burdened with more responsibilities and pressures --taking a toll. Most doctors are hesitant to seek out support and unfortunately the practices that could help them are just starting to be recognized in medical schools. Critical resilience skills such as mindfulness, compassion, and self-leadership are teachable and practical skills that can change the trajectory of burnout, disconnection, excess, and lack of meaning --making a difference now.
Creator of the Resilience Academy, Diane Sieg spent 23 years working as an ER nurse in hospitals across the country. Today, as a resilience speaker, author, coach, and champion, Diane teaches healthcare organizations how to create resilient cultures through her keynotes, half-day or full-day seminars, resilience challenges, retreats, and coaching at the individual, department, and organizational level. She is the author of two books, STOP Living Life Like an Emergency! Rescue Strategies for the Overworked and Overwhelmed and 30 Days to Grace; A Daily Practice to Achieve Your Ultimate Goals. There is always chaos in healthcare and resilience is the teachable, effective, game-changing antidote. Diane teaches the resilience skills needed to cope with burnout, stress, and disengagement, helping healthcare workers restore joy, meaning, and connection to their noble work.
A Message from Diane:
Although I literally helped put people back together, working 23 years in emergency rooms across the country, my passion has always been to help others breakthrough before they breakdown. I have been involved in the health and fitness field for over 30 years as a life coach helping others take a step back and re-frame their approach to life and as a fitness instructor teaching everything from kick-boxing to yoga.
When I left the emergency room, I wanted to help healthcare providers, especially nurses, take care of themselves. My first book, STOP Living Life Like an EMERGENCY! Rescue Strategies for the Overworked and Overwhelmed, led me to speak to thousands of healthcare providers at national conferences, association meetings, and individual hospitals.
As a self-proclaimed recovering adrenaline junkie, I found the practice of mindfulness and yoga to be very grounding. Using these resilience skills helped me heal during some challenging life transitions (including a painful divorce and even more painful, early-age hip replacement!) That propelled me to bring more of this message to healthcare through my second book, 30 Days to Grace; A Daily Practice to Achieve Your Ultimate Goals.
Today, I bring resilience to my clients in a variety of ways:
My 30-day Resilience Challenge is included with most presentations.
Diane’s Professional Memberships and Designations:
American Organization of Nurse Executives
National Speakers Association
Colorado Author’s League
American Association of Lifestyle Counselors
Sigma Theta Tau Honorary Nursing Organization
Certified Speaking Professional*
*The Certified Speaking Professional (CSP) designation is the highest certification for a speaking professional, earned by less than 10% of the professional speakers in the world.
Diane far exceeded our expectations! I have never before witnessed a more enthusiastic, engaged audience at 7:30 am. The conference was so powerful that senior leadership is including a hospital-wide resilience program in our objectives next year.
Timothy Madison, Ph.D., BCC, Director -Spiritual Care & Values Integration
Houston Methodist Sugar Land Hospital
I can’t thank you enough for the wonderfully inspiring, supportive, and motivating virtual ceremony speech for our new Sigma Spring 2020 inductees. Your words were timely and stories relevant to the needs of not only our new grads and our seasoned nurse leaders.
M'Lyn Spinks, RN, DNS - Assistant Clinical Professor
Kennesaw State University—WellStar College of Health and Human Services
Diane set the tone for a great day with her opening keynote, "STOP Living Life Like an Emergency!" We left her session understanding our purpose as case managers and healthcare providers with the permission to take a deep breath and redirect our energies in a positive way. The conference attendees were more focused, open, and engaged than last year and we have Diane to thank for that!
Gilbert Dorado, MSW, LCSW, ACM–SW, President ACMA SoCal
Diane was a great start to our conference. She was creative and interactive and gave us practical tools we could implement in our daily lives. She is a true delight to work with and I look forward to working with her again.
Peggy Fancler, Program Manager, Vizient University Health System Consortium
As doctors and health care professionals we often feel we need control. Diane taught me that the only thing we can control is ourselves. She helped me put many things in perspective and reframe the way I approached my daily challenges. Through her guidance to enhance my own skills and provide accountability, I found the change is within me.
Danielle McDermott, MD
Assistant Professor, Neurology, Epilepsy Medical Director, UC Health, Anschutz
One of our planning committee members heard Diane speak at the AORN Global Surgical Conference and highly recommended we bring her in for our Dartmouth-Hitchcock (DH) Biennial Perioperative Conference. Her program was high-energy, engaging, and provided great take-away resilience skills for all the participants. I am already considering having Diane return to DH to share her interactive teaching style with other learners and look forward to working with her again.
Deb Hastings, PhD, RN-BC, CNOR (E), Director of Continuing Nursing Education, Dartmouth-Hitchcock
You have the wonderful ability to engage the audience by being yourself and not forcing extra energy into the presentation just because you’re the keynote. Your approach and delivery is refreshing. I can’t think of the last time a keynote made me feel both calm and energized versus receiving a quick “gotta get ‘er done” jolt. I guess it the difference between feeling awake because you got a good night’s rest versus an infusion of caffeine in the morning.
Jennifer Goodhope, Program Manager Marketing Communications
Thank you for being the speaker at the PCPCC meeting last week. I really enjoyed it and would like to try the breathing exercise with my management staff. Your presentation was terrific—very relaxing.
Timothy Burns, Chief Administrative Officer
Glenwood Medical Associates, PC
I really enjoyed your presentation and exercises at the Western Region PCPCC conference in Denver last week. Please let me know more about the Mindfulness training.
Doug Rossier, PCPCC
WOW. You changed my life today. I came to this conference feeling stressed out and overwhelmed and within the first couple of minutes of the practice you led us through, I felt an unbelievable release. Thank you. Thank you. Thank you.
Primary Care Physician, PCPCC