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Dr. Wong's topics include:
Dr. Wong’s Book:
Heroes Need Not Apply
How to build a patient accountable culture without putting more on your plate
Everyone in healthcare knows that the lack of accountability negatively impacts care, and when accountability improves throughout your organization, care improves. What healthcare leaders don’t know, is how to improve accountability and why it so critically links to improving patient care.
Heroes Need Not Apply not only eliminates the accountability dilemma, it provides the tools and approach healthcare leaders, physicians and nurses need to most impact patient care. And it does it without adding more initiatives or any extra work to their already full plates.
Based on true experiences during his twenty years of consulting with healthcare executives, Dr. Wong’s Angels of Seattle hospital welcomes readers into a patient accountable culture in action. We’ll witness his real as life characters step into the roles needed to define and attain accountability, and give patients what they need the most.
More about Brian Wong MD:
Dr. Wong knows that improving quality and safety begins and ends with how we lead. After years of research and thousands of interviews with physicians and executives, his Patient Driven Leadership™ practice helps executive and physician leaders connect how they lead, to what matters most to patients. His speeches, workshops, executive retreats and consults, come from firsthand experience as a physician, executive and trustee... and supply tangible solutions that improve patient care.