Innovative Healthcare Speakers for Every Issue, Topic and Event...
Communication and Relationships
Julie Austin, Innovator/Inventor
Why should you hire Julie? First of all, if you don't, your competition will, and they will get all the insider tips and secrets they need to become #1 in your industry. And what does it take to become #1? Fearless innovation! There are very few women innovation speakers, and even fewer who have actually innovated. Julie is both. Julie will teach you how to generate ideas on a consistent basis. Ideas to cut costs, improve sales, create new products, services, business models, ad campaigns, marketing & PR angles, and unique promotions. Imagine those tools in the hands of your competitors.
Kristin Baird, RN, BSN, MHA
With over thirty years of experience in patient care, health care marketing, business development and administration, Kristin Baird is a talented speaker and consultant with a passion for service excellence. The president of Baird Group, Inc., Baird earned a Bachelors of Science in Nursing from the University of Wisconsin, Madison and a Masters of Science in Health Services Administration from Cardinal Stritch College in Milwaukee, Wisconsin.
Kathleen Bartholomew, RN, MN
In 2010 Kathleen was voted one of the "Top 20 Leaders in Healthcare" by Health Leaders Media because of her groundbreaking work in transforming the physician-nurse culture. An expert in conflict and confrontation, Kathleen takes down the role and department silos in organizations with the energy of Don Quixote, motivating her audiences with practical tools to form the barrier-less relationships which are the most critical foundation of Accountable Care Organizations.
Bruce A. Berger, PhD, RPh
Bruce is President of Berger Consulting, LLC and Emeritus Professor at Auburn University. He has developed comMIt (Comprehensive Motivational Interviewing Training for health care providers) and AU MITI (Auburn University Motivational Interviewing Training Institute) and AU MITI (Auburn University Motivational Training Institute. He has taught motivational interviewing in health care for over 15 years.
Chris Blackmore, Speaker
Have you heard about the "Disney Approach to Quality Service" program? When Fortune 500 Companies sent their top leaders to Disneyworld for this training, guess who Disney asked to motivate them? CHRIS BLACKMORE! Chris Blackmore now presents his program, Care! An Excellent Patient Experience(TM) revealing the culture changing philosophy of Disney's training, management, theater and guest psychology.
Joseph S. Bujak, MD, FACP
Joe Bujak, MD, FACP is the founder of Bujak and Associates, a healthcare consulting and teaching organization that addresses issues at the Healthcare Organization-Provider interface. His areas of focused expertise are: understanding and influencing physician behavior, leading and managing transformational change, enhancing patient safety and clinical quality, and restoring joy to the healthcare professions.
Paula Butterfield, PhD, PCC
What absorbs most of your time at work, keeps you up at nights, may even give you a pack-a-day Rolaids habit? If you're like most leaders, it's the dizzying array of interpersonal and business issues: the need for greater trust, resilience, motivation, and engagement among your employees, the need for more innovation and nimbleness to stay competitive in an increasingly complex and rapidly changing world. Professional speaker and executive coach Dr. Paula Butterfield will show you what it takes to create environments like this: environments in which people can bring the best of who and how they are to what they do.
John J. Byrnes, MD
John Byrnes, MD is the author of The Quality Playbook (November 2015) and founder of Quality BootCamp(R) and HRO Academy(TM). He's widely recognized as one of the nation's leading experts on quality, safety, and physician engagement. His presentations and workshops are dynamic and immensely practical--always motivating his audience to create a culture of excellence that delivers world-class clinical outcomes.
Dike Drummond, MD
Dr. Drummond is a Mayo trained family practice physician and executive coach delivering highly interactive, fully customized teaching & training on Stress Management, Burnout Prevention, Physician Engagement, and tools for effective Physician Leadership. Author of STOP PHYSICIAN BURNOUT: What to Do When Working Harder Isn't Working - Now a Healthcare Best Seller!
M. Tray Dunaway, MD, FACS, CSP
Tray Dunaway, MD's connection to the "business of medicine" started when he was three years old and his mother read him the Golden Book classic, "Nurse Nancy." He, however, identified with the doctor, but thought the band-aids that came "free" with the book were too cool. When he later discovered drug sales reps provided free penlights, he was hooked.
Starla Fitch, MD
Dr. Fitch is a surgeon and executive coach who delivers dynamic, enthusiastic teaching and training on Beating Burnout, Work-Life Balance, Finding Resilience, and Physician Connection and Leadership. She is the author of international best-seller REMEDY FOR BURNOUT: 7 Prescriptions Doctors Use to Find Meaning in Medicine.
Joyce Hyam, RN, PHN, MPA/HSA
Joyce teaches you the tools to gain more clarity on what you want for yourself, your team, your customers, your patients and your organization. You will discover easy ways to achieve your desired outcomes. A more joyful outlook will be the result for you and the entire organization and the people for whom you provide services. Change is a constant and how we handle it can make all the difference in our happiness. Begin a habit of positive expectation and see the amazing results.
Kent Jackson, MA, LMSW
Kent was born in Iowa City , Iowa and other than a few early years of his life spent in Chicago , has resided in Iowa City and Cedar Rapids , Iowa . He attended the University of Iowa like his father and 4 siblings, eventually earning a Masters degree in Counseling and Human Development.
Jay Kaplan, MD, FACEP
Dr. Kaplan is Immediate Past President of the American College of Emergency Physicians and national faculty for ACEP. He Medical Director of Care Transformation for LCMC Health in New Orleans, LA. He is a past Medical Director of Studer Group and past Director of Service and Operational Excellence for CEP America. Dr. Kaplan continues to practice clinically because he loves the clinical practice of medicine, and caring for patients helps him remain close to the patients', the hospital staff's, and the physicians' current experience.
Mary Koloroutis, MSN, RN
As a co-creator, author, and editor of the Relationship-Based Care series of books and seminars, Ms. Koloroutis helps health care organizations create a framework for delivering world-class care with strong underlying values and principles and then works with them to implement that framework.
Fred M. Lee, Author
IN MEMORIAM: Author, Lecturer, and Guiding Light 08/08/1939 - 03/26/2017 It is with great sadness that we announce the passing of Fred Lee who will occupy a permanent place in American Healthcare's Pantheon of Patient Loyalty, Patient Experience, and Compassion by caregivers. Fred, the best-selling author of IF DISNEY RAN YOUR HOSPITAL: 9 1/2 Things You Would Do Differently, passed away on Sunday evening, March 26, 2017 of complications from neuro-surgery due to glioblastoma.
Wendy Leebov, EdD
Leebov is founder and Partner of Language of Caring, the company culminating from her accomplishments with Wendy Leebov and Associates and the Leebov Golde Group. Before making her mark as champion of the international patient experience movement, Wendy was Vice President and change coach for the Albert Einstein Healthcare Network in Philadelphia where she worked for 20 years.
William Miller, MSSW, MA, MS, MDiv, EdD
Dr. Will Miller has earned the reputation as an extraordinary keynote speaker. He is a recognized expert in the area of stress & coping, interpersonal relationships, organizational health and workplace culture. A therapist and teacher at Purdue University, he lectures at the schools of Organizational Leadership, Management and Mass Communication on the social environment of the workplace and the impact on productivity.
John J. Nance, JD
A trusted visionary, the main focus of John Nance's acclaimed presentations has become Patient Safety, and the critical need for Care Coordination. Following Dr. Don Berwick's lead, John is convinced that the survival and excellence of healthcare requires seismic changes. Advances rely on enthusiastic and dramatic staff improvements in the patient/caregiver experience. A member of the healthcare community for over two decades, he is author of the ACHE 2009 Book of the Year, WHY HOSPITALS SHOULD FLY and was one of the founding board members of the National Patient Safety Foundation.
Darryl Ross, Speaker
True motivational trainers with a call to action are hard to come by, and Darryl is one of the elite few. Darryl's skills have been honed over 20 years, and he is now a highly sought-after speaker and trainer. He has found his passion in motivating team members and helping organizations to improve patient experiences. Darryl is a vice president, keynote speaker, and top facilitator for Integrated Loyalty Systems (ILS), a company on a mission to help elevate the human side of healthcare.
Diane Sieg, RN, CYT, CSP
From the chaos of the emergency room to the calm of her yoga mat, professional speaker, published author, certified yoga teacher, and life coach Diane Sieg will give you life-saving strategies by showing you how to take care of yourself, take charge of your life, and take action! With high energy and heartfelt stories, her opening keynote sets a positive tone to start your meeting or her closing keynote ends your conference with a bang, sending your group home with a clear and strong message about the importance of life balance and self care. Audience members, from Healthcare Providers to Women Executives to Investment Bankers, leave with the permission and practical skills they need to be more authentic, productive, and balanced in every area of their lives.

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