Innovative Healthcare Speakers for Every Issue, Topic and Event...
Quality Improvement / Patient Care
Joseph S. Anderson, D Ed
Dr. Anderson is currently an adjunct professor of health care policy and management in the Department of Public Affairs at the Pennsylvania State University, an affiliated instructor of health care economics at Lancaster General Hospital School of Nursing, and an adjunct instructor in the School of Management Studies, Division of Health Care Management at Eastern University. Dr. Anderson education, background, and experience provide a unique perspective on the speaker topics listed under his credentials.
Julie Austin, Innovator/Inventor
Why should you hire Julie? First of all, if you don't, your competition will, and they will get all the insider tips and secrets they need to become #1 in your industry. And what does it take to become #1? Fearless innovation! There are very few women innovation speakers, and even fewer who have actually innovated. Julie is both. Julie will teach you how to generate ideas on a consistent basis. Ideas to cut costs, improve sales, create new products, services, business models, ad campaigns, marketing & PR angles, and unique promotions. Imagine those tools in the hands of your competitors.
Evan Benjamin, MD, FACP
Evan M. Benjamin, MD, FACP is Professor of Medicine at Tufts University School of Medicine and the Sackler School of Graduate Biomedical Sciences as well as Senior Vice President for Quality and Population Health and Chief Quality Officer for Baystate Health in Springfield, Massachusetts.
Bruce A. Berger, PhD, RPh
Bruce is President of Berger Consulting, LLC and Emeritus Professor at Auburn University. He has developed comMIt (Comprehensive Motivational Interviewing Training for health care providers) and AU MITI (Auburn University Motivational Interviewing Training Institute) and AU MITI (Auburn University Motivational Training Institute. He has taught motivational interviewing in health care for over 15 years.
Joseph S. Bujak, MD, FACP
Joe Bujak, MD, FACP is the founder of Bujak and Associates, a healthcare consulting and teaching organization that addresses issues at the Healthcare Organization-Provider interface. His areas of focused expertise are: understanding and influencing physician behavior, leading and managing transformational change, enhancing patient safety and clinical quality, and restoring joy to the healthcare professions.
Jonathan H. Burroughs, MD, MBA, FACHE, FACPE
President and CEO of The Burroughs Healthcare Consulting Network, Inc., Dr. Burroughs works with top healthcare organizations to provide 'best practice' solutions and training throughout the country in the areas of governance, physician-hospital alignment, performance improvement/patient safety, medical staff development & strategic planning, physician performance and behavior management, as well as ways in which physicians and management can work together in new ways to solve Quality, Safety, Operational, and Financial challenges through Population Health programs and clinically integrated networks.
John J. Byrnes, MD
John Byrnes, MD is the author of The Quality Playbook (November 2015) and founder of Quality BootCamp(R) and HRO Academy(TM). He's widely recognized as one of the nation's leading experts on quality, safety, and physician engagement. His presentations and workshops are dynamic and immensely practical--always motivating his audience to create a culture of excellence that delivers world-class clinical outcomes.
Anthony Cirillo, FACHE, ABC
Anthony Cirillo, FACHE, helped start the patient experience movement with his article, "The Chief Experience Officer, an impetus behind the Cleveland Clinic's creation of the position". An international speaker, he helps healthcare organizations change the experience and tell their story. Anthony is aging expert and not only helps organizations market to boomers and seniors but also guides them to become and then lead dementia friendly initiatives in their communities.
Dike Drummond, MD
Dr. Drummond is a Mayo trained family practice physician and executive coach delivering highly interactive, fully customized teaching & training on Stress Management, Burnout Prevention, Physician Engagement, and tools for effective Physician Leadership. Author of STOP PHYSICIAN BURNOUT: What to Do When Working Harder Isn't Working - Now a Healthcare Best Seller!
M. Tray Dunaway, MD, FACS, CSP
Tray Dunaway, MD's connection to the "business of medicine" started when he was three years old and his mother read him the Golden Book classic, "Nurse Nancy." He, however, identified with the doctor, but thought the band-aids that came "free" with the book were too cool. When he later discovered drug sales reps provided free penlights, he was hooked.
Mark Hagland, Speaker
Mark Hagland is a nationally respected independent health care journalist. He has won numerous awards for his journalism. He writes about a wide range of topics and issues, from quality improvement and patient safety to managed care and health market trends, strategic planning, disease management, information technology, health information management, and policy and regulatory issues.
Joyce Hyam, RN, PHN, MPA/HSA
Joyce teaches you the tools to gain more clarity on what you want for yourself, your team, your customers, your patients and your organization. You will discover easy ways to achieve your desired outcomes. A more joyful outlook will be the result for you and the entire organization and the people for whom you provide services. Change is a constant and how we handle it can make all the difference in our happiness. Begin a habit of positive expectation and see the amazing results.
William F. Jessee, MD, FACMPE
Dr. Jessee is one of the nation's leading experts on physician services management and hospital-physician integration. In particular, he is skilled in the development and implementation of strategies for creating aligned economic interests among physicians, hospitals and payers. He is also widely recognized as an expert on health policy issues, and the role of governance in quality improvement and patient safety.
Jay Kaplan, MD, FACEP
Dr. Kaplan is Immediate Past President of the American College of Emergency Physicians and national faculty for ACEP. He Medical Director of Care Transformation for LCMC Health in New Orleans, LA. He is a past Medical Director of Studer Group and past Director of Service and Operational Excellence for CEP America. Dr. Kaplan continues to practice clinically because he loves the clinical practice of medicine, and caring for patients helps him remain close to the patients', the hospital staff's, and the physicians' current experience.
Nathan S. Kaufman, BS, MS
Nathan Kaufman is Managing Director and founder of Kaufman Strategic Advisors, LLC, an established San Diego-based consulting company. He has over 30 years of experience and is a nationally renowned expert in the areas of peak performing hospitals and physician groups, hospital strategy, physician compensation, integrated delivery systems, managed care, joint ventures and dispute resolution and has been called upon as an expert witness in healthcare arbitration cases.
John W. Kenagy, MD, MPA, ScD, FACS
John Kenagy, MD's, message is straightforward: "Thriving in 21st century healthcare means providing more and better care at less cost. That's not just another fix; it's enduring fitness." His book, DESIGNED TO ADAPT: Leading Healthcare in Challenging Times, was the ACHE 2011 Book of the Year. His inspiring presentations show how to develop your people to deliver Ideal Patient Care and continually lower cost. That's enduring fitness for your organization!
Fred M. Lee, Author
IN MEMORIAM: Author, Lecturer, and Guiding Light 08/08/1939 - 03/26/2017 It is with great sadness that we announce the passing of Fred Lee who will occupy a permanent place in American Healthcare's Pantheon of Patient Loyalty, Patient Experience, and Compassion by caregivers. Fred, the best-selling author of IF DISNEY RAN YOUR HOSPITAL: 9 1/2 Things You Would Do Differently, passed away on Sunday evening, March 26, 2017 of complications from neuro-surgery due to glioblastoma.
Wendy Leebov, EdD
Leebov is founder and Partner of Language of Caring, the company culminating from her accomplishments with Wendy Leebov and Associates and the Leebov Golde Group. Before making her mark as champion of the international patient experience movement, Wendy was Vice President and change coach for the Albert Einstein Healthcare Network in Philadelphia where she worked for 20 years.
Scott E. Malan, BA, MA
As a registered health care lobbyist for three decades, Scott brings us a real, "from the trenches" perspective on health care politics, legislation and the federal budget. He provides insights into the twists and turns of "the sausage making" that occurs in Washington, D.C., and helps us make sense of - at times the comic or Machiavellian aspects of public policy formulation in the nation's capital.
William Miller, MSSW, MA, MS, MDiv, EdD
Dr. Will Miller has earned the reputation as an extraordinary keynote speaker. He is a recognized expert in the area of stress & coping, interpersonal relationships, organizational health and workplace culture. A therapist and teacher at Purdue University, he lectures at the schools of Organizational Leadership, Management and Mass Communication on the social environment of the workplace and the impact on productivity.
John J. Nance, JD
A trusted visionary, the main focus of John Nance's acclaimed presentations has become Patient Safety, and the critical need for Care Coordination. Following Dr. Don Berwick's lead, John is convinced that the survival and excellence of healthcare requires seismic changes. Advances rely on enthusiastic and dramatic staff improvements in the patient/caregiver experience. A member of the healthcare community for over two decades, he is author of the ACHE 2009 Book of the Year, WHY HOSPITALS SHOULD FLY and was one of the founding board members of the National Patient Safety Foundation.
David B. Nash, MD, MBA
David Nash is the Founding Dean and the Dr. Raymond C. and Doris N. Grandon Professor of Health Policy at the Jefferson School of Population Health (JSPH) of Thomas Jefferson University in Philadelphia, Pennsylvania. JSPH provides innovative educational programming designed to develop healthcare leaders for the future. Its offerings include Masters Programs in Public Health, Healthcare Quality and Safety, Health Policy, Chronic Care Management and Applied Health Economics.
James L. Reinertsen, MD
Dr. Reinertsen now brings his skills and experience to the Institute for Health Care Improvement in Boston, where he is a Senior Fellow, heading IHI's leadership development sector, and to hospitals and health care systems throughout the United States and Europe. He was a subcommittee member of the Institute of Medicine's work that produced the landmark publications "To Err Is Human" and "Crossing the Quality Chasm," and as an author of papers in major medical journals.
Scott Steinberg, Innovator/Consultant
Scott Steinberg is one of the world's best-known strategic innovation, change management consultants, and the CEO of TechSavvy Global, a management consulting and market research firm which helps clients create value and cultivate competitive advantage based on emerging innovations and trends.
Steven T. Valentine, MPA
With more than 35 years of health care consulting experience, Mr. Valentine has considerable expertise in the areas of strategic planning, business transactions, mergers, hospital-physician relationships, and financial analysis. Mr. Valentine was the issue editor and an early pioneer on hospital turnarounds (topics in Healthcare Financing: Financially Troubled Hospitals). Mr. Valentine authors the annual "Top 10 Trends in Healthcare" for Trustee. He is a nationally recognized author and speaker on healthcare issues, industry trends and its future outlook.
Jeffrey A. Weisz, MD
Jeffrey Weisz, MD is a Managing Principal and Consulting Physician at Sullivan, Cotter and Associates, Inc. With over 37 years of combined experience as both a practicing Hematologist-Oncologist and an Executive Medical Director, Dr. Weisz is an accomplished physician leader and a passionate advocate of patient-centered care. His commitment to improving affordable health care through clinical quality, service-oriented and accessible care has earned many of the nation's highest awards for exceptional health outcomes.
Shari Welch, MD, FACEP, FACHE
Dr. Welch has been a practicing emergency physician for 26 years and a healthcare quality improvement consultant for over 15 years. She speaks to hospitals and organizations across the country on Quality, Safety, Efficiency and the Patient Experience of Care. She is an expert in Engaging and Aligning Physicians in a Quality Agenda.
Brian Wong, MD, MPH, CEO
Through his speeches, workshops and consults, Dr. Brian Wong helps healthcare organizations build 'Patient Accountable Cultures' based on the point of view that patients expect us to work as teams, teams require coaches, and every leader's primary role is to coach their team. His interactive sessions engage participants with some of the same hands-on tools and techniques shared in his book, "Heroes Need Not Apply".

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